Domestic (U.S.) Orders:
In most cases, orders will be delivered in 2 - 7 business days.
You will receive an email with your tracking information shortly after placing your order. You can check the status of your delivery at any time by visiting track.helloaxis.com.
International (non-U.S.) Orders:
In most cases, orders will be delivered in 7 - 14 business days. Please refer to your shipping notification email for tracking information.
It is the responsibility of the customer to enter the correct shipping address details. We will do our best to help you change the address prior to the order being shipped. However, once an order has been shipped, it is up to the customer to contact the courier directly with the tracking number provided to change the shipping address. The customer is responsible for all costs arising out of this issue.